Your trust matters to us. Here's how we protect your personal information.
When you reach out to us for a quote or create an account, we ask for basic details like your name, email, phone number, and home address. This helps us understand your coverage needs and provide accurate pricing.
We also gather information about your property, including the type of home you own, its age, and any features that might affect your coverage. This lets us tailor a plan that fits your situation.
If you visit our website, we collect standard browsing data through cookies and similar tools. This includes the pages you view, how long you stay, and what device you're using. We use this to improve your experience and make our site easier to navigate.
Everything we collect serves a clear purpose. We use your contact details to communicate with you about quotes, policy updates, and claims. Your property information helps us create coverage that matches what you need.
We might send you helpful tips about home maintenance, reminders when your policy is up for renewal, or updates about changes in coverage options. You can opt out of these messages anytime if you prefer not to receive them.
Your data also helps us process claims faster. When something happens to your home, having accurate information on file means we can get things moving without unnecessary delays.
We do not sell, rent, or trade your data to third parties for marketing purposes.
We don't sell your personal information to anyone. That's not how we operate. Your trust is more valuable to us than any quick profit from sharing your data.
Sometimes we work with trusted partners who help us run our business. This might include payment processors, claims adjusters, or technology providers. These partners only get the information they need to do their job, and they're required to keep it secure.
If the law requires us to share your information, such as during a legal investigation or court order, we'll comply. We may also share data if it's necessary to prevent fraud or protect someone's safety.
We take security seriously. Your information is stored on protected servers with encryption and access controls. Only team members who genuinely need access to do their jobs can view your data.
Our systems are regularly monitored for vulnerabilities, and we update our security measures as new threats emerge. While no system is completely foolproof, we do everything reasonable to keep your information secure.
If we ever experience a data breach that affects your information, we'll let you know as soon as we can and explain what happened and what steps we're taking to fix it.
You have control over your personal information. If you want to see what data we have on file, update something that's incorrect, or ask us to delete your information entirely, just reach out to us.
You can also tell us to stop sending marketing emails or adjust what types of messages you receive. Your coverage and service won't change if you choose to limit communications.
If you're unhappy with how we've handled your information, you can file a complaint with the appropriate regulatory authority in your area. We'd prefer to resolve any concerns directly, but that option is always available to you.
Our website uses cookies to remember your preferences and make things easier when you visit. For example, cookies help us keep you logged in or remember items in your cart.
We also use analytics tools to understand how people use our site. This shows us which pages are helpful and which ones might need improvement. The data is anonymized, so we can't tie it back to you personally.
Most browsers let you control cookies through their settings. You can block them entirely, delete existing ones, or get notified when a new cookie is set. Keep in mind that blocking cookies might affect how our website works for you.
We review this privacy policy regularly and update it when needed. If we make major changes to how we handle your information, we'll notify you by email or through a notice on our website.
Small updates, like fixing typos or clarifying language, happen without special notice. The date at the bottom of this page shows when we last revised the policy.
By continuing to use our services after changes are posted, you're agreeing to the updated terms. If you don't agree with the changes, you can close your account or stop using our services.
If you have questions about this privacy policy or how we handle your information, we're here to help. You can reach us by email at [email protected] or call us at +1 (225) 208-8923.
Our office is located at 525 Florida St, Baton Rouge LA 70801. Feel free to stop by during business hours if you prefer to talk in person.
We take privacy concerns seriously and aim to respond to all inquiries within two business days.
Last updated: December 2025